At Gul Technologies, meeting and exceeding our customer's expectations is of supreme importance. We look to achieving
customer's satisfaction in three fronts.
customer's satisfaction in three fronts.
Quality assurance
We are committed to producing the highest quality PCB in a short time. Here are some of our company's quality management procedures:
?Obtaining established quality certifications
★ ISO 9001
★ IATF 16949
★QC80000(wuxi factory)
★ SONY GP(wuxi factory)
?Stringent Supplier Quality Management program
★Carefully selected group of vendors on Approved Vendor List (AVL)
★Continual assessment and auditing of suppliers on AVL
?Rigorous product inspection with up to date inspection equipment to maintain high product quality
Technical support
Our customer service does not stop after the product had left our doorstep. We aim to provide utmost customer satisfaction with comprehensive technical support.
Supplier On Site Service (SOS)
Supplier On Site Service (SOS)
?Technical Support Staff accessible 24/7
?Design revision implementation within 1-2 days (SCAR)
?Failure Analysis turnaround time 1-3 days (FA)
?Quick turn Prototype service available
?Customers updated on new technologies and processes available
Sales support
More than just being a supplier, Gultech wants to be your partner. We seek to be able to understand your needs and respond to them.
Key features of our sales support are:
Key features of our sales support are:
?E-enabled Supply Chain Integration through Electronic Data Interchange (EDI) or other customised e-portals
?Professional and efficient sales staff
?Request for Quotation (RFQ) turnaround within 48 hrs
?Online quotation service
?Online submission of CAD/CAM files through FTP
?Continual improvement through self evaluation and customer feedback/survey